COVID-19 | A Letter From The Bank Of San Antonio Insurance Group’s President Michael Grossman

March 13, 2020
A message from Michael Grossman

To Our Valued Clients,

We are diligently monitoring the rapidly evolving conditions related to COVID-19. Our hearts go out to the individuals, businesses and communities who are affected by the impact of this virus. Our number one priority is the safety and well-being of our team, clients, families and community.

We are closely following the developments of this public health event with the Centers for Disease Control and Prevention, the World Health Organization and local authorities. We’ve assembled a cross-functional team to ensure timely action and collaborative enactment of our business continuity plan. We’ve taken steps to ensure that we can continue to provide the excellent level of client service that you depend daily on our team to deliver.

Our progressive and staged business continuity plan is built on our foundation of technology and quality client service. As this situation evolves, we will continue to provide ongoing updates as necessary. Ongoing updates will also be posted to our website for your convenience.

We believe we are well prepared to respond to the possible impact with operational redundancies, a client-focused team and proven business continuity safeguards.

We value your trust and we stand ready to support and act as we navigate through this situation together.

Thank you.

Michael Grossman
President of The Bank of San Antonio Insurance Group